Help

About Us
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ClickForMeal.com is the FIRST online food ordering e-commerce portal in Oman that lets internet users easily find restaurants, view their updated menus, read restaurants ratings, and place orders for takeaway and delivery restaurants with no extra fee charged.
Today more and more businesses realize that their customers prefer to conduct business online. Statistics show that online food ordering is increasing all around the world. Especially biggest restaurant chains start to prefer online food ordering systems. That's the main reason Clickformeal.com was created.
Users will order easily without any surprises and restaurant owners will reach more customers!
Users
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Clickformeal.com provides amazing service! "Online Food Ordering service", it's now easier to order food online. Check your restaurants in your delivery area, browse menus, order your food online! Your food is just a click away !
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The service is absolutely FREE and easy to use,
Pay at door! It is secure. Credit card information is not needed,
The prices on our menus are always the same as restaurant's regular menus,
Online user support,
Add restaurants and your previous orders to your favourites list so that you can re-order them easily in ONE click,
Add personal notes to your order,
Restaurant operator`s mistakes will be minimum over the phone due to accent problems so that no more Human factor related mistakes or missing items in your order when you are ordering,
You don't have to memorize restaurants phone numbers,
No more waiting on the phone, less telephone bill,
You can easily order from restaurants` updated menus,
Don`t spend your time on the phone or in the queue. Save your time!
You will never be exposed any possibility of being put on hold or redialing after a busy signal,
You can set a further time for your order to receive it in a later time! If You have a meeting and you want your meal to be ready when you are finished, just choose the time you want your meal and leave it to us. Your food will be on your table on time!,
Rate your restaurants due to service, taste and speed and check other people`s rates before ordering.You`ll find answers to lots of questions by using Clickformeal such as; What shall we eat today?
What was the phone number of that restaurant?
I'd like to order by phone but they always bring normal coke instead of diet
I wish we could see the menu and order
I wonder if that restaurant delivers to this area?
If I give my order before our meeting, will the delivery guy wait for me till it is over or simply leave?
"I told him to make it spicy, it is sweet as sugar." and many more
If you are not still a member of ClickForMeal.com, only thing you need to do is become a user with your address, phone and e-mail and then choose one of the restaurants. Your favorite meals are just a click away...
Restaurant Owners
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Because we are making it easy for people to find restaurants, check rates of restaurants and place orders online.
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Placing your menu online by using Clickformeal will increase your restaurant's potential to new and existing customers. We give you a way to add extra online orders to your existing sales. You have new customers waiting in online - we'll connect you to them. They makes more profit ?
Search engine position that Clickformeal will establish for your restaurant will ensure that your restaurant comes out among the top of every Google search. It will take more customers to your restaurant. It will increase knowledge of your restaurant in the market. -
People are becoming money rich and time poor day by day. To solve this problem Clickformeal provides this online food ordering concept to those busy office consumers, who want to place order on the internet rather wait in long queues.
Your employees will spend less time on the phone taking orders. They will be focused on the food preparation instead as the customer orders will be ready printed. Especially during peak serving hours, your staff will appreciate the regularity of our automated ordering system while online orders are sent directly to the kitchen via CFM Device. Customers are also pleased by not having to wait on hold when your business is particularly busy. Customers who order online can take their time and are never pressured by a hurried employee. What is the result? More money... -
Today more and more businesses realize that their customers prefer to conduct business online? Statistics show 90% of online users in America will order food online. Now Oman`s turn. That`s the main reason Clickformeal was created.
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It's pay as you go, you only pay for the business you receive. You risk nothing as you only pay when we bring you order.
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Clickformeal offers Free advertise online and in the media/Public area. We Advertise our website online to customers in your area. Your menu will reach countless internet users.
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No more phone mis-communications, mistakes with your order. Your restaurant orders will be reached by CFM Device to you. Your customers are happy as they always get exactly what they wanted.
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You define where you deliver and our software makes sure you only get orders from the customers within your delivery area.
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Statistics has been made by all around the world that the percentages of getting fake orders are negligible. As we ask for consumers to put their actual phone numbers and addresses when they register with us.
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How does Clickformeal work?
The way that restaurants receive orders from ClickForMeal is fully automated. When a customer places an order through Clickformeal, Clickformeal sends to the customer a confirmation e-mail with order details upon receipt. Then our webserver software automatically sends the order to the appropriate restaurant via Clickformeal Device within seconds. Then the restaurant confirms the order by Clickformeal Device again and starts preparing food.
What is the registration fee to CFM?
None. If we don't work out/produce for you, you don`t need to pay anything. To be a member of Clickformeal as restaurnat is totally free. At Clickformeal.com, you only pay when you receive orders. There are no set-up, subscription, or menu change fees. We ensure that you only pay for the business we give you.We keep restaurants happy with the business we send and with our friendly and knowledgeable customer service.
What kind of equipment do you use for sending orders to me? Do I need to have Computer, Fax Machine or else?
Don`t think about the technical work. Leave it to us! When you have online ordering Clickformeal can relay your orders via CFM Device. You don't need an extra phone-line, fax machine or computer and internet.
I want to put pictures of my foods on Clickformeal, can I do it?
Yes, certainly. Please send you pictures to us by info@clickformeal.com
What if I have more than one restaurant?
No problem, we can set up new restaurant page for each of your restaurants to accept an order online.
I have my own website, then why should I register with you?
Clickformeal.com is online food ordering platform, which provides costumer the power to see and order food and services from many restaurants at a single point of time. If costumers don't see your restaurant on our website then you are definitely losing business.
Can I advertise on Clickformeal.com?
All advertising questions should be directed to our marketing department. Go to Contact Us for all requests.
Can I give discount and promotion on items?
Yes! It is so easy on Clickformeal. The restaurant can offer discounts or free items. Please contact us.
How does payment take place for food orders?
You receive payment directly from the customer at the door, just as you would if you were to receive the order over the phone or in person.
How do I view my sales report?
Once a month we send you invoice.
How do I sign up my restaurant?
Contact us to learn how we can help you get new customers and more orders. We'd be delighted to visit you and show you how your business will achieve growth the smart way.
Please e-mail info@clickformeal.com to arrange a meeting with a sales representative.
We will be happy to discuss how your restaurant can achieve greater success.
System
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In order to benefit from our services registration is necessary with our website. IT is FREE and won`t take any longer than one minute. You would only be providing the same details as you would to register to any forum page. First, we need a working telephone number and email address for you in case we have to contact you about your order. Second, entering your full address when you initially register will save you from having to fill out the same information when you place delivery orders. We assure you that We will NEVER share your personal information with third parties without your prior consent. Information you provide to us may be shared with restaurants for order execution.
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Ordering through Clickformeal is fully automated. When a customer places an order through Clickformeal, Clickformeal sends a confirmation e-mail to the customer explaning order details upon receipt of order. Then our software automatically sends your order to the appropriate restaurant via Clickformeal Device within minutes. Then the restaurant confirms order by Clickformeal Device again and starts preparing food.
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We may need to contact you to confirm your order or to find your address. Therefore, you are required to provide your contact number. Alternatively, you can provide a landline number. However, we recommend using a mobile number as we would be sending promotional text messages with the latest offers from restaurants from time to time and we would like you make the most of it.
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A detailed order confirmation is sent via email after we have successfully received your order. The confirmation email contains order details, and order preparation time.
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Delivery: This means you are ordering the food online and it will be delivered by the restaurant directly to your doorstep. Just sit back and relax, it`ll be there in no time.
Takeaway: This means that you will order the food online but you will go and collect it at the restaurant. It`s great if you are at work, about to leave, and you are passing by your favourite restaurant on the way home! Just order from your workplace and expect it to be ready at the restaurant in 15-20 minutes! -
Inform us immediately via Clickformeal Online Support Service, we will contact the restaurant for you then we`ll contact you by e-mail soonest!
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Inform us immediately via Clickformeal Online Support Service, we will contact the restaurant for you then we`ll contact you by e-mail soonest!
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Restaurants may change their menus occasionally, therefore products that you ordered previously may be added/removed or be cheaper/more expensive. You can either select new products or continue without the unavailable product.
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Each restaurant has its own delivery range. Take a look at the restaurant`s details page to see what restaurants are available to you. Delivery areas are limited to ensure your meal is delivered hot and fresh for quality of service reasons.
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Inform us immediately via Clickformeal Online Support Service, we will contact the restaurant for you then we`ll contact you by e-mail soonest!
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Clickformeal do not deliver food. The restaurants that we are cooperate can deliver to your home, office or hotel/service apartment.
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The available times are based on the opening hours of the each restaurant, and the average time it takes for the restaurant to prepare and deliver an order.
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If you have a favorite restaurant that you`d like to see on Clickformeal.com, then just send us an email to info@clickformeal.com and we will do our best to sign them up. Our sales team will get in touch with the restaurant and try to add the restaurant to our system. We would be happy to add your recommendations to our list.
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No. Our service is completely free for our customers. You don`t pay more than you would do ordering via phone, without any additional fee.
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You can pay by cash, just pay the driver at your doorstep. The agreed amount is provided in your confirmation email, so this will be quick and easy, with no need to calculate and discuss the price at the door.
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There is no any delivery charge on www.clickformeal.com, other than any delivery charges applied by some restaurants.
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Every restaurant has individual minimum delivery amount which depends on their delivery area. Take a look at the restaurant`s details page for minimum delivery amount information.
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No, We are solely an online ordering service so that we are only taking online orders through our web site.
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We are an internet company that`s why we are not allowed to give restaurant`s phone number.
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As a customer, you can make as many orders as you wish. However, if you order food from different restaurants, each order has to be confirmed and finalised separately. This means that you have to finish your current order if you want to proceed and make a new order from another restaurant. This is necessary so that Clickformeal can send each order to the correct restaurant.
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My Favourites allow you to easily add your favourite restaurants to your list and to see your previous orders. You must be logged in to access your favorite list. For adding the restaurant simple click the link in the restaurant main page. By clicking "Add to Favourite" Clickformeal.com can also help customers to save favorite orders for future use and can reduce order time.
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When you complete your order, our server will tell you your order reached us. We take it from there to make sure the restaurant receives your order From this moment, transmitting your order to the restaurant and making sure everything works perfect is our job. If we receive that restaurant is not able to delivery your order to you, we`ll inform you immediately. That is why we would like you to give your mobile number while registeration as well.
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Orders generally arrive within 45-60 minutes, but be aware that there are some factors that can increase the delivery time, such as your location, order size, restaurant preparation, peak or rush hour, traffic and weather conditions. You can check all restaurant`s minimum delivery times that are displayed on the main restaurant screen. If your order is late, please contact our customer support team by sending an email to info@clickformal.com or through the "Online Support" link on the top of any page. We will be able to sort out your problem for you and save you the hassle so that phoning the restaurant should be your last resort, as. Please make sure to always include a current telephone number where you can be reached in order to contact you when we need. Please be noted that Clickformeal.com is only responsible for forwarding the orders to the restaurants and has no control over the actual delivery and food quality as that is the restaurant`s responsibility.
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If there are any issues with the food or service you have received, it`s usually best to contact us in the first instance. If you accept the food, and then you realise that you are not satisfied with the quality of the food you have received and you can`t eat it, just let us know and so we can verify it and cancel the order in our system.
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Yes. You can add as many addresses as you need to a single account. Go to My Addresses and click on New Adresses button.
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It is not necessary but much like a waiter, drivers earn the majority of their earnings through tips. Drivers work very hard to see that your order is correct & is delivered to you in a timely manner. So it is up to you.
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If you have to leave your place before the order is delivered, contact us ASAP.
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Some items may not be available for delivery, due to limited availability. Besides, prices are subject to change without notice.
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Contact Support Team immediately if you need to add, remove or cancel your order. We`ll check whether your order has been already delivered or not and back to you.
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Yes, you can place and submit an order at any time of the day by choosing an available time for takeaway or delivery later that same day (based on the restaurants` opening hours).
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Once your order is received by Clickformeal, it is automaticlly sent to the restaurant electronically and preperation typically begins within 5 minutes. Therefore, you can cancel your order only if the restaurant hasn`t started preparing your food yet. If you need to cancel the order because your plans have changed, you have approximately 5 minutes at maximum to inform us by contacting our customer support team by sending an email to support@clickformeal.com or through the "Online Support" link on the top of any page through support chat or by contacting support team or e-mail and we let the restaurant know. If the preperation of your food hasn`t been prepared yet, you have chance to cancel your order.
Faq About CFMoney
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For each order you give on Clickformeal, you earn CFMoney in some proportions. In some periods, restaurants' CFMoney proportions change. If you follow promotion days, you can earn CFMoney up to 5%.
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After you sign up, press on "Previous Orders" on the left side of the screen and then click on "Order Detail". You will see it at the bottom of the screen.
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You can spend your money in multiples of 1 OMR with your CFMoney or you can pay all your order amount with CFMoney, if you have sufficient fund. After you add meal in your cart, you will see your CFMoney balance at the bottom of the cart.
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In order to use CFMoney, you need to have above 1 OMR balance. Below amounts will not be shown in your cart.
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On the main page, when you search for a restaurant, you can see on the restaurant's main page the ratio that restaurant is currently giving.
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Your CFMoney will never expire.
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You cannot earn money for CFMoney you use. But you can earn money for the rest of the order value after you use CFMoney.
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You can only use your CFMoney on Clickformeal.com and it will never be encashed.








